Frequently Asked Questions
- What is considered an emergency call?
Emergency calls include:
- Aggressive Animals
- Animal Bite Cases
- Loose Livestock
- Police or Fire Assistance
- A Sick or Injured Animal
- Wild Animal at a Residence
See Animal Emergencies for more information.
- What do I do if I lost / found a pet?
Have you lost or found a pet?
- Does my animal need to be vaccinated?
The State of Texas and the City of Mansfield Animal Control requires that your animal receive an annual rabies vaccination. The City of Mansfield recommends that your animal receive all of the preventative vaccinations. All vaccinations should be administered by a licensed Veterinarian.
- How to owner surrender an animal?
We are a tax-funded, municipal animal shelter and therefore we can only provide this service to Mansfield residents. Owners who want to surrender their pets can bring them to the shelter at 407 Industrial Blvd. anytime during the following hours:
Monday-Friday 8:00 a.m. until 4:00 p.m.
We do not provide this service on weekends or holidays.
Please bring a valid form of photo ID showing your address inside the city limits of Mansfield, such as a driver’s license or passport. If your photo ID does not show your correct address, you will also need to provide a utility bill for proof of residency.
You will also need to provide proof of ownership and be able to provide documentation to support ownership of the animal, such as veterinary paperwork, divorce decree, etc. Both owners, if married or a couple, must be willing to sign necessary paperwork relinquishing ownership of the animal and both must be able to provide a valid form of photo ID. If the animal is microchipped, the owner on the microchip will need to relinquish ownership. Failure to provide this documentation may result in refusal of the animal.
There is a $30 owner surrender fee. In special circumstances, elderly and/or handicapped residents may request an officer to pick up their pets if they are unable to bring them to the animal shelter themselves.
The outcome for the animal (adoption, transfer to another agency, or euthanasia) is at the sole discretion of Animal Care & Control.
Animal Care & Control tries to find homes for every animal that comes to our shelter, but we can never guarantee placement for any animal. For this reason, we ask that you use us as a last resort only after all other attempts to find your pet a suitable permanent home have failed.
This transfer of ownership is final and irrevocable and Animal Care & Control cannot call previous owners prior to any final disposition.
- How many dogs and/or cats are allowed per household?
The legal limit is four dogs or four cats but not to exceed the combined total of six such animals over the age of eight weeks.
- What do I do if I find an injured or dead animal?
To report an injured or dead animal during normal business hours, call (817) 276-4799. For non-emergency after hour reports, call (817) 473-0211.
- What is the fee for adopting an animal?
Animal Price Cats and Kittens Maximum of $70 Dog and Puppies Maximum of $70
- How do I Register my Pet?
In order to register your pet, currently, you need to visit our location at 407 Industrial Blvd. and you will need to bring the following items: Valid Drivers license or State I.D, current rabies vaccination certificate, proof of spay/neuter and microchip information if applicable. The fee ranges between $5-$15 annually depending on spay-neuter/microchip status. For additional information please call 817-276-4799.
- Can I have livestock and/or fowl in the City of Mansfield?
Prior to bringing any livestock or fowl (chickens) into the city limits, you will need to contact the Planning and Zoning department at 817-276-4226. They will need to verify the address and will be able to tell you if your address will allow livestock and chickens. Roosters are not allowed, per city ordinance, unless written permission is obtained from the Mansfield Animal Care & Control Manager.
- How do I report loose dogs, cats, and livestock?
To report loose dogs, cats, and livestock during normal business hours, call (817) 276-4799. For non-emergency after hour reports, call (817) 473-0211.
- How do I report issues regarding wildlife (ie. snakes, skunks, possums, etc)?
To report issues regarding wildlife during normal business hours, call (817) 276-4799. For non-emergency after hour reports, call (817) 473-0211.