Case Managers

There is a Case Manager for City Inmates as well as a Case Manager for Federal Inmates. The City Case Manager assists with requests made by inmates who are incarcerated on City charges. The Federal Case Manager assists with requests made by inmates incarcerated on Federal charges.


Federal Case Managers also oversee Inmate Correspondence Information. Only Federal Inmates are allowed access to correspondence materials. All correspondence sent to a Federal Inmate must meet all of the following conditions:

  • Have a Valid Return Name and Address
  • Show The Inmate's Name
  • Be Sent To Our Facility At:
    1601 Heritage Parkway
    Mansfield Texas 76063

Only certain items are allowed to be received by the inmate at our facility. You may send pictures with letters as long as the pictures do not contain explicit poses, nudity, or inappropriate gestures or content. If pictures are not deemed suitable for distribution to the inmate, they will be returned to the sender along with all contents of the letter/package. Items such as books and DVD movies may be sent to an inmate as long as the following rules are followed:

  • Books must be soft bound (hard back books are not allowed)
  • DVD Movies must have a viewing rating of G, PG, or PG-13
  • These items must be sent directly from a reputable store or website and must be new