Call in an Emergency
- To report an emergency during normal business hours (Monday through Friday, 8 a.m. to 5 p.m.), call 817-276-4230.
- To report an emergency occurring outside of normal business hours, call 817-473-8411.
Types of Water or Sewer Emergencies
Water and sewer emergencies are defined as:
- Fire hydrant leak
- Leak at the meter
- No water service
- Overflowing manhole
- Sewer backup
- Water line break
Water Reinstatment (Water Service That Has Been Terminated Due to Non-Payment)
To request water service reinstatement, call 817-276-4230. For more information regarding service reinstatement, visit the Water Reinstatement Procedures page.