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1. Does my animal need to be vaccinated?
2. How to owner surrender an animal?
3. How many dogs and/or cats are allowed per household?
4. I found a cat (or dog); how can I find its owner?
5. What do I do if I find an injured or dead animal?
6. What is considered an emergency call?
7. What is the fee for adopting an animal?
8. How do I Register my Pet?
9. Can I have livestock and/or fowl in the City of Mansfield?
10. How do I report loose dogs, cats, and livestock?
11. How do I report issues regarding wildlife (ie. snakes, skunks, possums, etc)?

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1. Permits Issued: Where can I find a list of building permits issued?
2. Building Permit Fees: Where do I find the fees for building permits?
3. Shed in Backyard: Do I need a permit to build a storage shed in my backyard?
4. Garage Sale: Do I need a permit to have a garage sale?
5. What are the fencing requirements for a swimming pool?
6. We are remodeling our kitchen. Do I need a permit, even if we are doing the work ourselves?
7. Will the City of Mansfield inspect my home and tell me what is wrong if I am having problems?
8. Before I start digging, what do I need to do?
9. What should I look for in a contractor?

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1. How can I voice my concerns about a proposed project in the city?
2. When and where are City Council meetings held?
3. Is there a filing fee to run for City Council?
4. Are the City Council meetings televised?
5. How do I communicate with the Council if I'm hearing impaired or physically challenged?
6. How do I find an adopted Ordinance, Agreement, or Resolution?
7. How can I obtain the City Council meeting agenda and meeting minutes?

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1. What types of records can I request from the City?
2. How long until I receive my records?
3. Is there a fee?
4. How will I receive my records?

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1. How long until I receive my records?
2. Is there a fee?
3. How will I receive my information?
4. Who is my Council Member?
5. When and where are City Council meetings held?
6. How can I obtain the City Council meeting agenda and meeting minutes?
7. Are the City Council meetings televised?
8. How do I communicate with the Council if I'm hearing impaired or physically challenged?
9. How do I find an adopted Ordinance or Resolution?

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1. How tall can my grass and weeds grow?

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1. There is a drainage easement in my backyard, and it's overgrown. What can I do?
2. The street in front of my house is flooding when it rains. What can be done?
3. The creek behind my house looks awful. When will the City come out to clean it?
4. The creek behind my house is overgrown and now I have raccoons and snakes. What can the City do?
5. What should I do if there is a horrible smell coming out of the pipe next to my house?
6. The ditch behind/beside my house has become filled in, and now I'm worried about flooding. What can be done?
7. What can be done about the concrete around a storm drain pipe that is cracking?
8. There was huge storm and my house has flooded. Can the City help?
9. Who should I call to report a drainage problem?

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1. What is the current tax rate?

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1. How do I become a firefighter?
2. What are the minimum requirements to be a firefighter in Mansfield?
3. How do I pay my ambulance bill?
4. How do I obtain a copy of a fire report or my medical records?
5. Why does a fire engine go with the ambulance on medical calls?
6. How do I schedule a fire department inspection?
7. How do I report a leaking or broken fire hydrant?
8. Does the Fire Department fill pools with water?
9. Does the Fire Department provide car seat inspections?
10. How often should I change the batteries in my smoke detector?

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1. How many wells have been drilled in Mansfield?
2. Who inspects the gas wells?
3. Where do I get a Specific Use Permit (SUP)?
4. How long will the zoning process take?
5. Can I apply for a Gas Well Permit prior to obtaining a SUP?
6. Where do I get a gas well permit application?
7. How long is the process to get a Gas Well Permit once zoning is acquired?
8. Are gas wells noisy when they are operating?
9. Do natural gas wells produce bad odors?
10. At nighttime I see tall, brightly lit derricks with lots of activity. Is this what I can expect in my neighborhood?
11. How will traffic in my neighborhood be affected? Will there be a lot of trucks and construction vehicles?
12. How long is a gas well active or producing?
13. How is natural gas transported?
14. What is Rigging Up and Rigging Down of drilling rig?
15. What is the term “spudding” a well or "spudding in"?
16. What is a frac pit?
17. Where does the water used in the fracturing process come from?
18. What is a Closed-Loop Mud System?
19. What is circulating?
20. What is cementing casing and waiting on cement (WOC)?
21. What is hydraulic fracturing?
22. What is a wellhead or Christmas tree?
23. What is a tank battery?
24. What is a blow out?
25. What is a blowout preventer (BOP)?
26. What happens if there is a gas well emergency?
27. Whom do I call regarding gas well royalties and/or mineral rights?
28. How is our fresh water drinking zones protected?
29. How can I register a complaint or contact an inspector?

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1. How can I find zoning on my property?
2. Can I view Mansfield GIS data online, without any special software?

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1. What are the museum's hours?
2. How much does it cost to tour the museum?
3. How can I donate an item to the museum?

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1. How can I find out about available job opportunities?
2. What jobs can I apply for?
3. Can I apply for more than one job?
4. How can I find out if my application has been selected?

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1. Do you conduct a Driver's License check for warrants when people come to visit an inmate?
2. What is the phone number to Tarrant County Sheriff's Office?
3. How do I become a Jailer?
4. How do I get time served for Mansfield charges as well as other agencies?
5. Why do I have to go to Mansfield if I was arrested by a different Agency?
6. Can my medication and eye glasses be dropped off to me while in custody?
7. Is there a dress code to visit an inmate?
8. How can I get a copy of incarceration paperwork?
9. Can messages be given to inmates?

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1. Can I reserve a meeting room?
2. When do I need to renew my library card?

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1. Who can participate in the 1,000 Books Before Kindergarten program?
2. How long will this program take?
3. Is it okay to read the same book over again?
4. Which books should I read?
5. What happens when we reach 1,000 books?

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1. How can I place a hold on an item?
2. Can I renew my materials?
3. Where can I return my materials?
4. What if I can't find an item on the shelf?
5. Can I suspend something I have on hold?
6. Where do I pick up my holds?
7. How long do I have to pick up my holds?
8. Can nonresidents place a hold on items in Arlington or Kennedale?

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1. What is the cost of my ILL?
2. What do I need to include?
3. How long will it take my ILL to arrive?
4. Where do I return my ILL item?
5. Can my ILL be renewed?
6. Who can request an ILL?
7. Can I request a newly published title?
8. What if I have a charge on my account?

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1. My kids attend Mansfield ISD schools. Am I considered a Mansfield resident?
2. Do I need to come in to register for a program or activity?
3. How old do children have to be to stay at the Mansfield Activities Center by themselves?
4. Do I need to get my parents to sign me in at the Mansfield Activities Center?
5. Is it really important that I bring my MAC card every time and scan it?
6. What hours are the Senior Lifestyles program available?
7. Is transportation offered for the Senior Lifestyles program?
8. How do I make a lunch reservation?

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1. How much is my ticket?
2. Where do I pay traffic tickets?
3. Do I need to appear in court?
4. What payment options are available?
5. Is there a dress code for court?
6. What am I allowed to bring with me in the court room?
7. What is the phone number to Tarrant County Sheriff's Office?
8. If summoned to serve as a Mansfield juror, do I have to attend?
9. What are my options if I have a CDL (Commercial Driver's License)?
10. How can I keep a citation from being reported on my driving record?
11. Can certain violations be dismissed?
12. I cannot pay the fine in full; is it possible to get a payment plan?

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1. My kids attend Mansfield schools, am I considered a Mansfield resident?
2. Do I need to come in to register for a program or activity?
3. Can I pay for a program or activity with my credit card or debit card?
4. How old do children have to be to stay at the MAC by themselves?
5. Do I need to get my parents to sign me in at the Mansfield Activities Center (MAC)?
6. Is it really important that I bring my Mansfield Activities Center (MAC) card every time and scan it?
7. Who maintains the right-of-way?
8. What hours are the Senior Lifestyles program available?
9. How much does it cost to participate in the Senior Lifestyles program?
10. What type of programs and activities are offered for seniors?
11. Do you offer tax preparation services for seniors?
12. My parent is in a wheelchair, has had a stroke and cannot feed himself. Can he participate in the Seniors Lifestyle program?
13. I have to work and my mother doesn't drive. How can she participate in the Senior Lifestyles program?
14. I cannot afford to pay for my lunch. What are my options?
15. How do I make a lunch reservation?
16. Are the meals prepared at the Mansfield Activity Center (MAC)?
17. How do I rent a pavilion?

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1. How do I find the Zoning Ordinance?
2. Can I obtain a building permit for a property that is not platted?
3. How can I find zoning on my property?
4. How can I get a copy of my plat?
5. How can I voice my concerns about a proposed project in the city?
6. If I own a property that is already platted into one lot can I sell off part of my lot without replatting?
7. What is a plat?
8. What is zoning?
9. Can I view Mansfield GIS data online, without any special software?
10. Where do I get a Specific Use Permit (SUP)?
11. How long will the zoning process take?

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1. How do I get an alarm permit?
2. How do I file a police report?
3. How do I resolve an outstanding warrant issued by the Mansfield Police Department?
4. How do I get the fine for a ticket/citation or take care of a ticket/citation?
5. How do I submit Police Department comments, suggestions, or leave feedback?
6. How can I get a copy of my criminal history?
7. How do I apply to attend the Citizens Police Academy?
8. How can I get a home or business security inspection?
9. How can I get a police presentation for my group, school or organization?
10. How do I find out if my personal property has been turned in to the Police Department?
11. How can I view a list of the registered sexual offenders in the city?
12. Where is the police impound lot located?
13. Who do I call to see if someone is in the Mansfield Jail and/or find bond information?
14. How can I request for the Speed Trailer in my area to monitor traffic flow?
15. Can I have a child at play sign installed?
16. Where can I find crime statistics?

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1. Who maintains the right-of-way?
2. Who repairs streetlights?
3. Who sweeps the streets?
4. Who do I contact for potholes or other minor street repairs?
5. Who do I contact if there is debris in the road or if there is brush blocking my visibility?

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1. What hours are the Senior Lifestyles program available?
2. How much does it cost to participate in the Senior Lifestyles program?
3. What type of programs and activities are offered for seniors?
4. Do you offer tax preparation services for seniors?
5. My parent is in a wheelchair, has had a stroke and cannot feed himself. Can he participate in the Seniors Lifestyle program?
6. I have to work and my mother doesn't drive. How can she participate in the Senior Lifestyles program?
7. I cannot afford to pay for my lunch. What are my options?
8. How do I make a lunch reservation?
9. Are the meals prepared at the Mansfield Activities Center (MAC)?

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1. What is a plat?
2. Who maintains FM 1187, FM 157, SH 360, and U.S. 287?
3. Who maintains the right-of-way?
4. Who do I contact if there is debris in the road or if there is brush blocking my visibility?
5. Who repairs streetlights?
6. Who do I contact for potholes or other minor street repairs?
7. Can I get speed bumps put on my street?
8. How can I request for the Speed Trailer in my area to monitor traffic flow?
9. Can I have a child at play sign installed?

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1. What is Texas SmartScape?
2. What does Texas SmartScape mean?
3. How can I Texas SmartScape my lawn or landscape?

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1. Does the Street Department repair water leaks and sewer line backups?
2. Where can I find my account number and PIN?
3. How can I check to see if my utility payment went through?
4. Who do I contact if I have a problem with my water bill?
5. Is my online utility payment immediate?
6. What is the minimum utility payment I can make?
7. How do I register for the WaterSmart online customer water portal?
8. Where do I pay my water bill?
9. If I pay on my utility bill on cut-off day, will I be cut off?

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1. Why does my water seem cloudy?
2. Why does chilled tap water taste better than water straight from the tap?
3. Does Mansfield have hard water?
4. Is my water safer with water purification devices?
5. What is causing the staining of my plumbing fixtures?
6. Where does our water come from?
7. What is the cause of taste and odor in my drinking water?
8. How are our fresh water drinking zones protected?