All City streets are designed to carry a certain amount of water during storms, even beyond the curb in most cases. Water entering a house is a concern to the City, and should be reported as soon as it happens so the City can investigate the problem and look for solutions. It could be as simple as boards, or other material have blocked up the pipe or inlet. But it can also be very involved and complicated, taking time to correct.
Any odor nuisances should be called in. There is not always something that can be done about it, but the City needs to make sure the sanitary sewer system has not been leaking into the storm sewer system. The most common odor problems at storm sewer outfalls are decomposing leaves and other organic matter, and this poses no threat to human health.
There is no simple answer for this question. The City's ability to improve the situation is entirely dependent on the location and cause of the flooding. Several homes in the City were built before the FEMA enacted the floodplain restrictions, and these homes will flood given a large enough storm. However, some problems can be addressed by repairing the storm sewer system. If your home has flooded, please report this information to the City.