Water that is cloudy is often the result of air in the water. To verify the cloudy water is caused by air, fill a clear glass with water from your faucet. Watch the glass closely. If the glass gets clear from the bottom to the top after a few minutes then there is air in the water. While the quality of the water is not affected by the presence of air, it could be indicative of a problem in the distribution system.
If you are unable to pay online, water bill payments may be taken into the Utility Billing Department at City Hall during regular business hours. After hours, payments may be made to the drop box located to the right of the main entrance to City Hall.