The Environmental Services Department works with other departments in the City to address these concerns. Depending on the situation, a City crew may be able to come out and regrade the area that it drains again, but a drainage easement must exist for the City to enter the property for this reason.
The City does not perform regular maintenance on most drainage easements within the City. A drainage easement is a document providing the City the right to place public water on private property. Property within a drainage easement belongs to the property owner, and not the City. Further, the property owner is responsible for removing trash, keeping vegetation mowed, and similar maintenance activities. The City only becomes involved when there is a major blockage, or infrastructure failure.