Frequently Asked Questions

Mansfield is a member of the Tarrant Regional Water District along with Fort Worth, Arlington, Benbrook, and TRA.  TRWD primarily pumps water from Cedar Creek and Richland Chambers reservoirs in east Texas. The TRWD can also supply water from the Benbrook reservoir.

See the page about Water Quality for more information.

Hot South Texas summer weather results in a rapid algae growth in our surface water reservoirs. As the algae decay, they release taste and odor compounds. The Mansfield Water Treatment Plant replaced the anthracite coal filter media with GAC (Granular Activated Carbon) in the plant expansion of 1999. As a result, the tastes and odor nuisance was greatly reduced. However, there are times of the year when the algae growths can exceed the GAC's ability to remove the tastes and odors completely.

The minimum amount you can pay is $10 dollars.

Registering for the portal is easy! Just follow these three steps to get started:

  1. Log on - mansfieldwater.watersmart.com
  2. Register - Use your account number listed on your water bill as your registration code.
  3. Personalize - Answer the simple profile survey to provide accurate comparisons to similar households.

You can pay your water bill online or by other payment methods.

If you are unable to pay online, water bill payments may be taken into the Utility Billing Department at City Hall during regular business hours. After hours, payments may be made to the drop box located to the right of the main entrance to City Hall.

Yes.  You can make a payment before 8 a.m. which will stop your disconnect and any payments made after 8 a.m., please call customer service at 817-276-4213.

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