Frequently Asked Questions

Water and sewer leaks are handled by the Water Utilities Division. You can call Utility Field Operations at 817-473-8411.

Hard water is defined by the amount of calcium and magnesium present in the water.  Hard water has a relatively high level as compared to soft water which has a low level.

Actually our water is not classified as hard or soft. It is medium (hard) and normally has a calcium carbonate hardness content ranging between 90 to 120 mg/l, or in other terms about 5 to 7 grains of hardness.

See our water quality reports for more information.