Report a Water Utility Emergency

To report an emergency during normal business hours (M-F, 8am – 5pm), call 817-276-4200

To report an emergency occurring outside of normal business hours, call 817-473-8411

Water or sewer emergencies are defined as:

• No water service
• Water line break
• Leak at the meter
• Fire hydrant leak
• Sewer backup
• Overflowing manhole

Water Reinstatment (water service that has been terminated due to non-payment)

To request water service reinstatement, call 817-473-4213.  For more information regarding service reinstatement, visit the Water Reinstatement Procedures page.