Start New Water Service

Starting A New Service Online

Signup for new Residential service online Signup for new Business service online

Starting A New Service In Person

New residents or businesses seeking to start new water service may also do so in the Utility Billing Department inside City Hall located at 1200 E. Broad St.

How much will this cost?

  • Residential - $60
  • Residential and additional irrigation meter - $110
  • Confidentiality - $5 (Optional)
  • Business Accounts - $100 per meter

You will need to provide a copy of your driver’s license at the time of application.  If you are leasing the property, you will also need to provide a copy of your lease agreement in order to start services.

For questions, please call Utility Billing at 817-276-4213.


Making The Connection

In order for service to be connected or reconnected, someone must be at the residence during a time span specified at time payment of deposit is made or past due bill is made and this individual must have access to the inside of the structure.

Times For Service Connect Or Reconnect

  • Morning Schedule: 10 a.m. to 12 p.m.
  • Afternoon Schedule: 3 p.m. to 5 p.m.

Should no one be at the structure at the specified time for service to be connected, there will be an additional charge of $15 added the first bill and for each subsequent trip until service is connected.

The meter will be monitored and no more than 40 gallons of water will be allowed to pass through the meter before a technician will shut service off.